Frequently Asked Questions about WorldGAMES Products

What is in a Games Pack?

Each WorldGAMES Games Pack contains a full set of e-book style Facilitator Guides for the games listed in the package. Facilitator Guides are simple to follow and designed for anyone to use. Everything you need to play the game, except the props.

What do I get in the Facilitator Guide?

The Facilitator Guide for every WorldGAMES game or exercise includes:-

  • Everything you need to run the game except for the props.
  • An overview of the game, its uses and key potential learning outcomes.
  • A detailed list of all the resources (props etc) you will need to play.
  • How to set the game up before you play, including floorplans etc.
  • A detailed facilitator script – what to say to participants at each step.
  • How to debrief the game, what to say, likely responses and how to tie the learning back to the workplace.
  • A complete telephone or e-mail support service to answer any questions you may have.
  • All our experience of playing and facilitating the games many times over.
  • A very cost-effective way to ensure you maximise the fun and learning.

Show me a sample guide/game

The Facilitator Guide for Aeroplane Game (in Adobe pdf format) is free!

What format do the guides/games come in?

WorldGAMES Games, Exercises and Manager Tool Kit modules are provided in Adobe PDF format. You can view these documents using the free Adobe Reader software.


What games do I want?

We have over 800 games and exercises on offer, so we understand that choosing can seem difficult. You can browse our games summaries online or use the Games Help Form to ask us what we’d suggest for you.

How do I pay for the games/my order?

Once you have selected your WorldGAMES products, and added them to the shopping basket, proceed to the online checkout facility, which will allow you to make your payment online.

Payment can be made by credit card via the PayPal secure payment system, in US dollars, Australian dollars, Euros or British Pounds. For more information on PayPal and secure payments, see PayPal.

What happens when you get my order?

Most of the WorldGAMES Training products on this website are available for immediate download. Where this is available, your downloads will be available on the website after completion of payment. You will also receive an email which includes the download links, in case you were unable to complete the download straight away.

For those items which are not yet available for immediate download, delivery is via email. Email delivery is FREE and your Games Facilitator Guides, in Adobe PDF format, will be emailed to you upon receipt of your order.

If you have chosen postal delivery, your Games Facilitator Guides, will be sent on CD, in Adobe PDF format. This should arrive within the timeframe for normal airmail delivery, usually 5 – 7 days, depending on the country you are in.

What if I have other questions?

Just phone or email your questions and we’ll help you! Or use our simple Enquiry Form.

Tel +61 2 9939 1105 or email us.